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Buying a PC? Check this
out first!
Buying a computer can be a daunting experience, but it need not be
so. For many folks who just want to get on the Internet, check their
email, and write an occasional letter, there are many low-cost options
available. For those that want to edit movies and produce their own
DVDs, a machine with more "horsepower" will be required - but how does
one decide what's needed?
This page will help you with your PC purchase decision. One of the
decisions you will have to face is where you purchase your PC.
Should you buy from a retailer? From a "mom and pop" shop? From a
system-builder? Buy online? Let's look at the pros' and con's of each of
these options and then we'll look at specific PC hardware
configurations.
Buying from a retailer like Future Shop or Best Buy:
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Pro's |
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Con's |
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- You get to touch and use
your object of desire. A 15" monitor may sound great on
paper, but look woefully small in real life.
- You can (sometimes) load
applications and use them, getting a sense for the speed of
the machine.
- You get to see what you
may buy - sometimes.
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- The salespeople are
getting somewhat better, but most have limited knowledge.
- Shop around the store for
a smart, young salesperson. Most older people (like me) have
no idea what they are talking about.
- If you have to return the
machine for some reason, there may be a restocking charge.
- You might not find a
machine with precisely the configuration you want.
- Find out if the
salesperson is on commission - if so, they may try and
up-sell you on stuff you don't really need.
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Buying from an online retailer like Dell or IBM (now Lenovo):
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Pro's |
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Con's |
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- You can often get a
reasonable price by buying online.
- Pre-configured systems or
end-of-lifecycle machines are often good buys.
- The buying decision is
made easier.
- System components are
guaranteed to function together - you rarely have an
operational issue.
- You can get a year or more
of online support and/or next day on-site service - but read
the fine print.
- You can sometimes get a
discount of 40% or more by buying a returned and refurbished
machine.
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- Systems are configurable,
but only within a certain range - and they usually favor the
profitability of the retailer!
- Websites don't have staff
to answer your questions.
- There will be a return
shipping charge and perhaps a restocking fee.
- Some sites overcharge on
the initial shipping - often a hundred dollars or more.
- You get a lot of software
pre-installed that you may never use and probably don't
want.
- Don't let two or three
months free Internet access influence your purchase
decision.
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Buying from a local "Mom and Pop" Shop:
NOTE: If you are going to buy from a local PC builder, look for one
that's been in business five or more years. It's highly competitive, and
only those stores that are genuinely satisfying customers will be around
more than a couple of years. If you live in Southwestern Ontario, check
this one out.
It's been around for 15+ years. I've bought more than 200 systems from
them and every system has functioned perfectly. Tell them I sent you!
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Pro's |
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Con's |
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- You have a local
storefront - a real person to talk to about the PC, both
before and after your purchase.
- Most are eager to please
you - they want your continued business.
- They are local businesses
that want word-of-mouth advertising so will go out of their
way to please you.
- You can design precisely
the system you want and have them build it for you.
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- Most are not eager to
return your money of you don't like the machine when you get
it home.
- You may not always get the
best price - small shops don't have the large-scale, volume
purchasing power of a giant retailer.
- Don't expect a lot of
free, preinstalled software - you'll get what you pay for,
nothing more (often an advantage!).
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Other Options:
If you're comfortable tinkering under the hood of your car - with
computerized ignition and more - you may be comfortable building your
own PC - you can shop online for some great components at good prices
and assembly your own PC in the comfort of your home. Just take over the
kitchen table for a few days - your wife will love you for it - and put
together exactly the machine you want! It is a viable option. Be
sure to use an anti-static wristband so you don't zap that new
motherboard in the dry winter air! (That's why I recommended the kitchen
- no static-generating carpet)!
OK, so you decided to not build it yourself - what do you look for in
a new machine? Here's some tips. These are the basic tips in each
category, and don't include things like speakers, sound, modems,
microphones, Ethernet cards (for high speed Internet or networking),
etc.
PC Purchase Tips - Minimum Hardware:
I really don't recommend anything less than running Windows XP, and even
then, I'd recommend XP Professional rather than XP Home edition. Windows
XP - while not "great" - is the best Microsoft has to offer so far, but
it has some minimum hardware requirements and won't run on a really old
machine.
These are the MINIMUM requirements you need to run Windows XP - Pro
or Home edition, and better hardware is HIGHLY recommended:
- PC Motherboard with Intel Celeron,
Celeron D, Duron, or similar processor running at 300 MHz. or
faster.
- 64 Mb. of RAM
- 1.5 Gb. of available hard-disk
space (more required during the install)
- CD-ROM drive
- Super VGA video adapter and
monitor
- Mouse or pointing device
The above will give you the stability of running Windows XP, but it
will be slow and you will often be waiting for a screen to finish
loading before you can proceed. Nevertheless, it's an 'entry-level'
machine that will run XP. If this is your first PC, don't even consider
purchasing a machine running less than Windows XP (i.e. Windows 95, 98,
98SE, Millennium, etc). Windows 95 is no longer supported by Microsoft,
and these other older OSs are heading the same way.
Make sure you get a genuine Windows disk (CD) with the
machine: if the machine crashes and you don't have the Windows CD then
figure you're about two or three miles upstream of Niagara Falls, in a
canoe, and you've just lost your paddle.
PC Purchase Tips - Better Hardware:
OK, so you want a little better than the minimum, but don't want to
spend the big-bucks for a top-of-the-line machine (which will be
middle-of-the-line by the time you get it home and use it!).
Look for hardware that is about equal to the following:
- PC Motherboard with Intel or
AMD Processor running at 1.5 to 2.0 GHz. or better.
- 256 Mb. to 1.0 Gb. of RAM
- Minimum 80 Gb. hard drive - 120
Gb. or more is better.
- CD-ROM / DVD-RAM drives (1 of
each)
- nVidia or ATI video card with
minimum 1024x768 resolution at 16.7 million colors
- 17" video monitor with .28 dot
pitch or better (smaller number is better)
- Optical mouse or other pointing
device
Improving on any of the above parameters will
give you a better machine. If you can, improve the machine in this
order: more RAM, more video memory, faster processor.
Buy Your PC at the Grocery Store:
You can sometimes get a GREAT DEAL by buying your PC in the oddest place
(except not out the back of a truck at the side of the highway).
I walked into a grocery store in Pennsylvania - same place you buy corn
flakes and bananas - and they had hundreds of Hewlett Packard Media
Center PCs for $399 each. These were MD (manufacture discontinued)
models that HP wanted to dump in a hurry - and they did. Sometimes if
you're willing to take a chance on what your getting, you can end up a
winner. (I was tempted, but did not need one more PC!). Keep your eyes
open for deals - they do happen.
Used PC is a
Good Deal:
Pick up a good used PC for $40 or $50 bucks, and spend another hundred
or so and upgrade a few components. You'll have a good though modest PC
for checking email, surfing the net, as a spare unit, or as a home
server. I did this: I put in a 250 Gb. hard drive, turned it into a
server with some free software, and now I can FTP into my home system
from anywhere in the world there is an Internet connection.
Pitfalls to Avoid:
You'll find most dealers to be honest and reliable, but a few
unscrupulous salespersons have developed scams to save themselves money,
... be aware of these:
- You purchase "System A," get home,
unpack, install and use the computer, and a few weeks later you
discover you actually have "System B" - a machine that looks just
like the one you bought but it's a lesser machine. When you call the
store all the 'upgrade' gobbledygook about RAM, ROM, and Video
Memory the salesperson gives you seems right. And, oops, the 30-day
return period has expired, and, after all, it's such a hassle to
pack it all up and get into an argument when you're not confident
about your system. You shrug it off; the salesperson, after all,
must know all about the machine, and it would be embarrassing to
admit you got ripped off, so you chalk it up to lack of knowledge
... the salesman smiles all the way to the bank. This is the hi-tech
version of the old "bait and switch" tactic.
- You buy a nice machine that will
meet your needs - and it truly works just the way you expected. A
whole year passes, and one day you turn it on and the machine bites
the dust - you get a blue screen with all sorts of confusing
messages - you call a few friends and they all tell you to reinstall
Windows, but you can't remember where you put the CD. The fact is
- you never received one. MAKE SURE when you buy a PC you get a
Genuine Windows CD, that a Genuine Windows sticker is on the case
(it will be on the case somewhere) and that the number on the
sticker matches the number on the CD. Some big system retailers will
supply a "Restore CD" instead of a Genuine Windows CD - see next
bullet.
- A "Restore CD" is better than no
CD - it will allow you to return the PC to the same state it was in
the day you purchased the machine. A restore CD just reformats your
hard drive and reinstalls what was on the machine the day you bought
it. It will delete all of your personal data, all of your email
messages and settings, and everything that was added to the machine
since Day 1 when you received it. It's better than no CD, but (in my
view) not much! There's another downside to the restore CD: if
you decide to trash your old machine and buy a new one, the restore
CD will not work on the new machine. You have to buy another copy of
Windows. The restore CD must match with data on your motherboard or
hard drive, which it won't do on a different machine.
- Retailers make TONS of money on
memory - and especially on memory upgrades. I've seen memory
upgrades in retail stores costing $150 that I can buy online for $40
or less. Adding memory is one of the things you can do to a PC that
will usually buy you a noticeable increase in speed, but buying
"retail" memory can be both expensive and confusing. Buy your memory
online - there are online tools that will look inside your computer
and tell you exactly what memory to buy. And buying it online will
always be cheaper than visiting your local retailer.
- Here's another memory trick
- this one is downright fraud. It's not too common anymore and had
its heyday in the mid-90s. Some memory SIMM (single in-line memory
module) manufacturers were selling 9-bit (parity) SIMMS which were
really 8-bit SIMMs with a cheaper parity generation chip in place of
the ninth bit storage unit. The parity generation chip tested the
parity of the data to be sent to the CPU and then produced the
appropriate parity signal to satisfy the system.
- Many computers - especially the
lower-priced units, have the audio (if any) and video chips built
into the motherboard. This is called "on-board video." It's usually
a very basic (i.e. inexpensive) way of providing the necessary
graphics to drive a monitor. Better systems have an external video
card that plugs into one of the expansion slots on the motherboard.
When an external card is used, then the on-board video is disabled -
either in the BIOS or via a jumper on the motherboard. If you pay
for an external, better-quality video card, just make sure you
actually get it - you can easily tell by looking inside the case. If
in doubt, ask the salesperson to open the case and show you the
card.
- If you purchase an older, low-end
machine that meets your needs this morning, keep in mind it may not
meet your needs this afternoon because the BIOS (basic input-output
system) probably won't support a larger hard drive or other
expansion components. An older system BIOS is not usually
upgradeable because it is a chip soldered to the motherboard. The
BIOS is what controls the PC and starts it up when the power is
first applied. If you damage the BIOS for any reason, the
motherboard (at least the older ones) is usually "toast."
Now, if money is no object, you can build a
great system that will do almost anything. Just keep in mind that it
will be a clunker a couple of years after you spend thousands building
your Dream Machine - here's one with components I like:
PC Purchase Tips - Dream Machine:
This is a dream machine - it will butter your toast, iron your
clothes and scrub the floor!
- Liquid cooled Alienware silent
case and power supply
- Latest Asus (preferred) or Intel
board with DUAL Intel Hyper Threading P4s at 3.66 GHz. or more
- 2 Gb. or more of DDR-2 high
performance memory with error checking (see 'memory trick' above)
- Dual 74 Gb. Western Digital SATA
10,000 RPM Raptor hard drives - RAID boot disk array plus page file
allocation, etc. (these drives selected because of their speed and
throughput)
- 4 Western Digital 300 to 500 Gb.
SATA drives, 10,000 RPM, in striped RAID configuration - application
and storage
- RADEON X800 PCI Express Video Card
- TV tuner card - HD capable
- Dual layer DVD burner - Plextor or
equivalent
- Creative Labs Sound Blaster Audigy
2 ZS Platinum Pro Sound Card
- External network storage and
backup - 500 Gb to 1 Terrabyte
- Latest surround-sound speaker
system
- Logitech MX 510 Performance
Optical Mouse
- Logitech Elite Keyboard USB PS/2
104 key
- Hi Speed 7-in-1 USB Card reader
- Dual 19" Flat Panel Monitors -
ViewSonic VX924 or equivalent
- Windows XP Professional OS
- + the usual Ethernet, Microphone,
etc.
more to come...
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